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La Torre Spa
La Torre Thai Room Spa FAQs

We have added this frequently asked questions section to help supply you with the right information regarding The Thai Room Spa on your holiday to La Torre Resort. Any questions you may still have that has not been covered in this section, then please feel free to contact us by email and we will respond to you swiftly and add your question and the answer to this section to help our other clients.

When is the spa open?
The Spa is open from 11:00 am to 7:00 pm, seven days a week for your convenience.

Do I need to take my resort pass with me?
Yes, your pass is required when going into the Spa for treatments or using the spa facilities.

Can I get help?
Of course, please contact the reception at the Thai Room Spa and they will be please to assist you with any questions or help choosing regarding the ideal treatment package for you.

What if I have specific health concerns?
It is important that you tell La Torre Thai Room Spa about any particular health conditions (such as high blood pressure, allergies, injuries or disabilities) and concerns when you book. If you experience any discomfort during treatment, please let your therapist know straight away.

Are spa treatments suitable during pregnancy?
There are many spa treatments that are suitable during pregnancy, although there are a few specific treatments that are not recommended. Please speak to the spa when booking that you are pregnant so they can help choose the right treatments for you as specific treatments can also help you relax and reduce some symptoms of pregnancy.

When should I arrive?
To avoid any disappointment during your spa experience, it is recommended that you arrive approximately 30 minutes before your appointment. All treatments start punctually at the scheduled time so arriving early gives you time to relax and to also enjoy the spa facilities on offer here at La Torre spa including, a sauna, steam room and an indoor pool. If you arrive to the Spa later than your scheduled time, then there will simply be less time available for your treatment booked, with unfortunately no reduction in the final charges.

What should I wear?
Changing facilities are available at The Torre Spa for your comfort, so you can enjoy the resorts facilities and services prior to your appointment without having to change clothes before hand. Please note that in all public areas, swimsuits must be worn, including the sauna, steam room and the indoor pool. Before and after your treatment, robes and slipper will be provided to you for your comfort. Whilst treatment is being given your body will be fully draped excluding the area being worked upon.

Is there anywhere to leave my valuables?
For the safety of your jewellery and valuables, it is recommended that you leave items of value in a secure place, or in the safety deposit box that is located in your guest room.

What if I feel uncomfortable?
La Torre Thai Room Spa wants you to relax and enjoy your experience to its fullest. If there is anything you require to increase your comfort then let the therapist know as they will be happy to help. Examples of this could be the massage pressure or the temperature. For the comfort of everybody else, it is recommended that mobile phones and pagers should be turned off whilst in the spa.

Should I shave before my treatment?
It is recommended for men that maximum benefit is achieved by shaving at least two or more hours before any facial treatments are given, although it is not essential. It is also not recommended to shave prior to any body treatments or hair removal services if available.

What is the minimum age?
The spa is happy to provide treatments from the age of 16. Standard charges and conditions apply in all cases.

What if I need to change or cancel my appointment?
If for any reason you need to reschedule or cancel your appointment, then please contact La Torre Thai Room Spa in advance to avoid being charged for late cancellations.

How can I pay for Spa services?
Thai Room Spa accepts all major credit cards and bank notes.

Should I leave a tip?
If you were pleased with your treatment at the Thai Room Spa, then please feel free to leave a gratuity. This will be distributed between the staff who have served you during your visit at the spa.

Do you sell Gift Certificates?
At La Torre Spa Gift Certificates are available for purchase, which make the perfect different and unique gift. You may purchase Gift Certificates for a specific value they can be used towards all services and treatments available.

For a full detailed list of treatments at La Torre spa including beijing massages, facials, body scrubs and packages, please see the related links at the top of the navigation menu on the right hand side of the page.

You can check availability and prices of all accommodation on this website by referring to the top left hand section of this page. We have many special offers available including La Torre golf and Spa packages which provide the best golf package rates.
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